Everything you need to support customers in any language
Translation, routing, analytics, and a multilingual knowledge base — all built into one inbox.
See real-time translation in action
Pick a language, translate an incoming ticket, then send a reply back in the customer's language.
Customer language
Incoming ticket · 🇪🇸 Spanish
Agent reply · English
Translation & detection
Real-time, AI-powered translation built directly into every ticket.
Auto language detection
Detects 50+ languages instantly from incoming tickets, no setup required.
Real-time translation
Tickets and replies are translated in under 1 second, both ways.
Translation confidence score
AI shows a % confidence score for every translation it produces.
Translation memory
LinguoDesk learns your brand's terminology and tone over time.
Inbox & routing
A unified inbox that speaks every language your customers do.
Unified multilingual inbox
Email, chat, and social messages from every language in one place.
Language-based routing
Automatically route tickets to agents based on language and workload.
Agent language preferences
Each agent sets their working language — reply naturally, every time.
Human review flagging
Low-confidence translations are automatically flagged for review.
Knowledge base
Help articles that translate themselves as your content evolves.
Multilingual knowledge base
Auto-translate help articles into every language your customers speak.
Side-by-side editor
Edit your source article and preview translations side by side.
Translation freshness tracking
Get notified when a source article changes so translations stay in sync.
Analytics & insights
Understand where your customers are and how well you're serving them.
Language analytics dashboard
See which languages your customers speak and where tickets come from.
Confidence trend tracking
Monitor translation quality over time and spot languages that need glossary work.
Agent performance by language
Compare resolution times and volumes across each agent's working languages.
Security & admin
Enterprise-grade controls to keep your workspace safe and compliant.
Role-based access
Granular roles for agents, managers, and admins across your workspace.
SOC 2-aligned security
Encryption in transit and at rest, with regular third-party audits.
API & webhooks
Build custom workflows with our REST API and real-time event webhooks.
Supported languages
From Spanish to Swahili, LinguoDesk speaks your customers' language.
Start supporting customers in every language
Join 500+ businesses replying to customers worldwide — in their language, every time.
Cancel anytime