LinguoDesk

What's new in LinguoDesk

New features, improvements, and fixes — shipped continuously.

v2.6.0

June 2, 2026
  • NewTranslation memory now learns brand terminology automatically across all tickets.
  • NewAgent performance by language added to the analytics dashboard.
  • ImprovedTranslation latency reduced by 30% for high-traffic languages.

v2.5.0

May 14, 2026
  • NewSide-by-side editor for knowledge base articles with live translation preview.
  • ImprovedLanguage-based routing now considers agent workload, not just language match.
  • FixedFixed an issue where confidence scores occasionally failed to display for replies.

v2.4.0

April 22, 2026
  • NewWebhooks for ticket and translation events, with signed payloads.
  • ImprovedUnified inbox now groups conversations by customer across channels.
  • FixedFixed a bug causing duplicate notifications for flagged translations.

v2.3.0

March 30, 2026
  • NewTranslation freshness tracking notifies editors when source articles change.
  • ImprovedRole-based access now supports custom roles for larger teams.

v2.2.0

March 5, 2026
  • NewAuto language detection expanded to support 50+ languages.
  • FixedFixed incorrect uptime values on the status page for the translation API.

v2.1.0

February 11, 2026
  • NewLanguage analytics dashboard, showing customer language distribution over time.
  • ImprovedFaster ticket search across translated and original content.
  • FixedFixed a layout issue in the agent inbox on smaller screens.

Start supporting customers in every language

Join 500+ businesses replying to customers worldwide — in their language, every time.

Cancel anytime